a thousand steps

Information management is a big task. Waiting for a perfect plan isn't worth it.

"...let go of the desire for a perfectly planned approach. Instead...take a ‘journey of a thousand steps’."

Recognize "that there are hundreds (or thousands) of often small changes that are needed to improve the information management practices across an organization."

"When added up over time, these numerous small changes have a major impact on the organization."

From Zink and Zink, "Organizations as Communications Systems"